Our old AT&T answering machine past away after ten years of good service. Bought this one to replace it. Received it quickly from Amazon. Read the directions and plugged it in. The unit lit up but would not let me set it up as described in the manual. None of the buttons responded. So I gently unplugged it and plugged in the machine again. It never lit up again. It is dead. Used this new answering machine's power adaptor on the old machine and it saw that the power is working so it's not the adaptor. I know it is only $18 but it should work. I guess I'm lucky that it never worked from day one (or in this case, minute one) so that I can get a full refund (at least I hope I can) instead of dying after 3 months. Then you are really out of luck. This is the disappointing part about shopping on the internet. I prob would not have bought the unit at the store. It looks flimsy especially compared side to side w/my older sturdier and better looking AT&T unit. Buyer Beware.
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